企业业务外包初析——以IT产业为例

企业业务外包初析——以IT产业为例
摘    要
软件外包已经成为发达国家的软件公司降低成本的一种重要手段。中国目前已经有不少的公司介入软件外包这一领域，但我国与印度等外包大国还存在相当大的差距。面对全球软件和服务外包快速增长的发展态势，如何抓住机遇，采取有效措施，促进我国软件和服务外包发展，成为当前我们面临的一个重要而紧迫的课题。
文章从外包的产生背景出发，通过分析我国IT外包发展的现状和原因以及发展中存在的问题，并以海尔软件外包为例，提出发展我国软件外包服务的几点建议。随着外包在全球的盛行，外包将给中国软件产业带来新的机遇，我国企业要把握机遇，大力发展IT业务外包。

【关键词】业务外包  软件产业  软件外包

Abstract
Software outsourcing has become an important means for the developed software companies to reduce costs. China has many software outsourcing companies getting in this field at present, however, it still exists considerable gap between China and other outsourcing powers. Faced with the rapid growth of global software and services outsourcing, how to seize the opportunity and take effective measures to promote China's software and services outsourcing has become an important and urgent task we are facing.
This article begins from the background of outsourcing, analyzes the current development and reasons and the existing problems of China's IT outsourcing, takes Haier software outsourcing as an example, proposes some proposals to the development of China's software outsourcing services. With the prevalence of outsourcing all over the world, it will bring new opportunities for China's software industry. China enterprises should holds the opportunity to develop the IT outsourcing business vigorously.

【Key Words】Outsourcing; Software industry; Software outsourcing

目   录
前言    2
1  综述    3
1.1 业务外包的产生及背景    3
1.2 企业业务外包内涵及成因分析    3
2.1.3 R&D业务外包    8
2.2  企业外包应注意的问题    9
2.2.1 明确自己的核心优势，确定业务外包范围    9
2.2.2 评估企业需求，明确业务外包的目标    9
2.2.3 选择合适的生产或服务提供商    9
2.2.4 业务外包中高效的信息交流和沟通    10
2.2.5 建立良好的合约管理    10
2.2.6 正确处理好风险和利益的分配    11
3  结束语    11
参考文献    12
致   谢    13